Returns & Exchanges
At Something Went Wrong, we believe fashion should be effortless even when things don't go as planned. If your order isn't a perfect fit, you can return or exchange any item within 30 days of delivery provided it remains in its original, unworn condition.
Return Process
- 1.Initiate Your Request
Visit our online portal and enter your order number and email address to select the items you wish to return or exchange.
- 2.Prepare the Package
Place the items in their original packaging with all tags attached and include the printed return slip inside the box.
- 3.Ship It Back
Affix the prepaid shipping label to your package and drop it off at any authorized carrier location or schedule a pickup.
- 4.Quality Check & Refund
Once our team inspects the returned items, your refund will be processed to your original payment method within 5-7 business days.